HOW TO ORDER REPEAT MEDICATION

Please allow 72 hours. The order will be ready at the end of that working day.

In person at our reception

You can order your repeat prescription from our reception desk.

By post using the repeat counterfoil

By using the tear-off slip from your previous prescription, simply tick the items that you again require. Allow 5 working days from sending. We cannot be responsible for any delay in requests reaching us. If you wish us to post the precription back to you, please enclose a self-addressed envelope.

On-line

We are not currently accepting new patients - so please do not use the new patient registration functionality on the Systm Online Portal. Thankyou

Once you have registered with the practice for online access and been issued with a username and password, you will have the option of ordering your repeat prescription online. Simply click the systm online link below

By email

You are able to email us your repeat  prescription request.

ONE-OFF PRESCRIPTION REQUESTS

To order: Call 01482 335533 Option 1

One-off prescriptions which are not regularly repeated are known as acute prescriptions.

You can ask your pharmacist for advice on minor ailments - and if appropriate, youy may be able to buy medicines over the counter without having to see a doctor. NHS 111 is available 24/7 to give advice or by telephone on-line.

If you feel it is more appropriate to see a doctor or if the pharmacist recommends a GP appointment, your doctor may prescribe or refer you to another health professional. A prescription is not always appropriate for a patient's needs.

If you are sure that your medical problem is minor, the doctor may issue a prescription following a telephone request to our receptionist. In certain circumstances, the doctor may telephone for more information - or invite you to the surgery for assessment.

If you telephone the surgery  for an acute prescription, our reception staff will need to know:

WHO is the precription for?

WHAT are the symptoms?

HOW LONG have the symptoms persisted?

MEDICATIONS?

WHO is the precription for?

Do not attend at the pharmacy if you have coronavirus symptoms

You can use the scheme if you are registered with a GP surgery in the Hull area. Th eservice is confidential as pharmacists are bound by NHS confidentiality Regulations and the Data Protevction Act. You should take evidence of your identity - eg NHS number.

You may syill need to contact or see you GP  if the pharmacist advises this or if you need to  obtain medicatiuon that can only be issued on prescription. The service is available from participating pharmacies at the times specified by them. Details of the Minor Ailments Scheme and the conditions which can be treated can be found by clicking the link below

You may syill need to contact or see you GP  if the pharmacist advises this or if you need to  obtain medicatiuon that can only be issued on prescription. The service is available from participating pharmacies at the times specified by them. Details of the Minor Ailments Scheme and the conditions which can be treated can be found by clicking the link below

The pharmacist will ask you some questions about your symptoms, any medication you are currently taking and any allergies that you may have to medicines. They will give you some advice on how best to manage your symptoms and will be able to give you medicine if you need it and advise how and when to take it.