You can use the scheme if you are registered with a GP surgery in the Hull area, don't pay for your prescriptions and are suffering from one of the following conditions set out below:
The service is confidential as pharmacists are bound by NHS confidentiality Regulations and the Data Protection Act. You should take evidence of your identity - eg NHS number. You may still need to visit your GP if the pharmacist advises this or if you need to obtain medication that can only be issued on prescription. The service is available from participating pharmacies at the times specified by them.
COUGHS AND COLDS
& CAN'T GET AN APPOINTMENT WITH YOUR GP?
Your local Pharmacist may be able to help
NHS 111 is a new service that has been introduced to make it easier for you to access local NHS Healthcare Services. You can call 111 anytime when you need medical help fast but itís not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
You have a right to request an appointment with GP. So that you can more easily get to see that doctor, please consider whether you really need to see a doctor this time. You have named GP who is responsible for your overall care. If you want to know who this is, and if you have a preference as to which GP you would like, please contact the practice and we will try to make a reasonable effort to accommodate this request.
IF you believe that you have a simple self-limiting condition, for example a common cold, then there are other options that may save you time, get the matter sorted more quickly - and open up appointments for more urgent cases.
That said, we do not wish to create any barriers for people who are worried or who feel that the doctor appointment is needed. By using common-sense and good judgement it is possible to deliver a better service for everyone - so that when you really need to see the doctor, an appointment is more easily available.
APPOINTMENTS WITH GP - RING 335533 OPTION 1
Appointments are for one patient at a time. If there is more than one person needing to see the doctor, separate appointments must be made.
We are aware that it is sometimes difficult to get through to the doctor on the telephone. Be reassured that we do have a number of incoming lines and our staff do answer the telephone promptly. Our target is to pick up the phone within 5 rings.
Normal Hours -Appointments with Doctor of Choice - up to 4 weeks in advance.
You can book an appointment with the doctor of your choice, subject to availability, up to six weeks in advance - subject to appointments being available. These are in the normal appointment slots.
Urgent Appointments on the Day
Urgent appointments are released in the active session on any weekday. These are intended only for cases that genuinely can not wait until the next day. Patients can not specify which doctor they are offered.
To book an appointment, please telephone 335533 OPTION 1. Alternatively, you can book on-line or call at the surgery in person between 8.00am and 6.30pm weekdays. All genuine urgent cases will be seen same day. Appointments can be made within two working days if needed and up to four weeks in advance. Please let us know as soon as possible if you cannot attend your appointment so that someone else can use your appointment. Our cancellation line is 335533 OPTION 2
ON LINE APPOINTMENT BOOKING
Click the Systm Online Logo below
(contact practice for username and password)
INSECT BITES & STINGS
WARTS & VERRUCAE
Make the most of your appointment
Doctors spend on average 10 minutes with each patient. Once you've got an appointment, plan ahead to make sure that you cover everything you want to discuss.
Before you see the doctor write down when your symptoms started and what makes them better or worse. Please try to provide as much information as you can.
When you see the doctor, bring a friend or relative if you're worried. Research shows that we forget half of what we're told by the doctor when we're stressed, so having a friend with you can help.
Be honest about what you think may be causing the problem, and donít be embarrassed. Your doctor will have seen and heard it all before. Be clear about what you want the doctor to do, such as refer you to a specialist or prescribe a different medication. Be assertive if you need to, but always be polite.
Ask the doctor to repeat and explain anything you donít understand. If there are words you donít understand, ask what they mean or get the doctor to write them down so that you can look them up later. If you and your GP decide you need to be referred for specialist tests or treatment, you usually have a right to choose which hospital you go to.
If you take antibiotics when you do not need them, you could be helping to make bacteria resistent to them. It means that the drugs can no longer kill the bacteria they are meant to fight. Your GP will advise when it is appropriate to take antibiotics
All patients registered at practices across Hull will be able to access routine appointments at evenings and weekends. Access+ is a new NHS service that will offer patients pre-booked appointments with GPs, practice nurses, pharmacists and physiotherapists at one of our hubs across the city.
How to Book an Appointment
To book an appointment, simply contact your own GP Practice during normal hours or call 247111 if your practice is closed
Receptionists will triage calls to nake sure you see the most appropriate clinician for your appointment
Monday to Friday
6.30pm to 8pm
Weekend Appointments also available
Elliott Chappell Health Centre
215 Hessle Road
Telephone: 01482 335533