HOW TO ORDER PRESCRIPTIONS
HOW TO ORDER YOUR REPEAT MEDICATION
In Person at Reception.
You can order your repeat prescription from our reception desk
Fax your repeat prescription request to 01482 335536 Allow 48 hours from the time we receive your request. Repeats will be available for collection after 4.30pm on that day.
One-off prescriptions which are not regularly repeated are known as 'acute' prescriptions.
You can ask your chosen pharmacist for advice on minor ailments and if it is appropriate you may be able to buy medicines over the counter without having to see the doctor. NHS Direct is available 24/7 to give health advice by telephone or on-line.
If you feel it is more appropriate to see the doctor, or if the pharmacist advices you to make a GP appointment, your doctor may prescribe, refer you to another health care professional - or may decide to offer no prescription at all.
If you are sure that your medical problem is minor, it may the doctor may issue a prescription following a telephone request to our receptionist. In certain circumstances, the doctor may telephone you for more information or invite you to attend the surgery for assessment,
If you telephone the surgery for an acute prescription our reception staff will need to know:
WHO is the prescription for?
[name, address,date of birth, phone number).
WHAT are the symptoms?
HOW LONG have the symptoms been present?
ALLERGIES? Is the patient allergic to any medications?
MEDICATIONS Is the patient already taking any medication including homeopathic medication, or over the counter items?
HOW TO ORDER YOUR ACUTE MEDICATION
You may order your acute medication by telephoning as soon as possible in the day.Ring 01482 335533 OPTION 1
Acute prescriptions are always issued at the discretion of the doctor.
The doctor may decide not to issue a prescription if he feels this is not required Over the counter medication may be cheaper. Advice or alternative treatment may also be recommended.
Long-Term Repeat Prescription
If you are on regular medication that does not vary, you may be eligible to have a long term prescription issued. This means that you will not have to make repeated requests to the practice in the period for which the repeats are valid.
For self-limiting illness, such as a cold, you can obtain advice and medicines over the counter from you local pharmacist
By Post Using the Repeat Counterfoil
By using the tear-off slip from your previous prescription, simply tick the items you again require. Allow 5 working days from sending. We cannot be responsible for any delay in requests reaching us. If you wish us to post the prescription back to you, please enclose a self-addressed stamped envelope.
On-line NOW AVAILABLE
Once you have registered with the practice for online access and been issued with username and password, you will have the option of ordering your repeat prescription on-line. Simple click the systmonline logo below
OVER THE COUNTER MEDICINES
Your local Pharmacist may be able to help
Prescription Prepayment Certificates
If you have to pay for regular prescription items. It may be cheaper to buy a Prescription Prepayment Certificate.
Click below get full information from the NHS Business Services Authority,
COUGHS AND COLDS
INSECT BITES & STINGS
WARTS & VERRUCAE
You can use the scheme if you are registered with a GP surgery in the Hull area, don't pay for your prescriptions and are suffering from one of the following conditions set out below:
The service is confidential as pharmacists are bound by NHS confidentiality Regulations and the Data Protection Act. You should take evidence of your identity - eg NHS number. You may still need to visit your GP if the pharmacist advises this or if you need to obtain medication that can only be issued on prescription. The service is available from participating pharmacies at the times specified by them.
Please return unused medication to your pharmacy. Click below to learn how to dispose of used needles or sharps
HELP with prescription costs
Information on how you can save money with your prescriptions or obtain them free.
Media Fizz DIGITAL . Syndication partner with NHS Choices Sydenham Group Practice
You are able to email us your repeat prescription requests. Please allow 48 Hours after the request has been made and up to the end of the working day before collection
The surgery no longer takes prescription requests over the telephone except for the over 65's and the housebound. This system was introduced on January 1st 2014. If you are over 65 or housebound you can call the dedicated prescription line on 01482 335359 and this is available between 2-3pm, Monday-Friday. Prescriptions will be available for collection 48 hours from ordering towards the end of the second working day. Please note: if you order through a pharmacy it could take up to 72 hours.
It is wise to have your medication reviewed periodically. The doctor will need to check that it is still needed or if a change may be advisible. You can also discuss medications with your pharmacist. You should always read the information leaflets provided with medication and advise your doctor if you experience side-effects
Elliott Chappell Health Centre
215 Hessle Road
Telephone: 01482 335533
Fax: 01482 335536